Kyle Scobey, Supply Chain Evangelist We have all heard the case for running loyalty reward programs to help increase customer retention, create more attachment to your brand, raise revenue through return customers, and high return on investment. However, the practice of solely awarding some points to a customer that results in a discount or free […]
Companies are always looking for ways to build relationships with their customers that will extend beyond the product and build customer loyalty. One method being adopted by many companies is providing delivery services to their customers. In a world of social distancing and increased regulations for operating instore activities, having the ability to provide delivery […]
As the economic impact of the corona virus unfolds on the world economy, customers have been driven to online marketplaces for safety and in some cases due to closing of traditional stores. According to BigCommerce online sales will increase from $3.5 trillion or 14% of retail sales in 2019 to $4.2 trillion or 16% of retail […]
As someone who has been involved in technology my entire career, my curiosity is always drawn to new ideas, concepts, and technology. Over the last couple of years, I keep hearing more about the “Internet of Things” (IoT) and how it is impacting today’s technology solutions. I thought I would use this writing to explore […]
Running an effective delivery operation is a challenge. Costs associated with delivery services can get out of hand if not monitored on a continuous basis. According to Insider, last mile delivery amounts to 53% of shipping costs. If you have ever tracked a package and it said “out for delivery” this is the area we […]
