Key Responsibilities

• Define and document project scope, deliverables, and milestones. 
• Track project progress and allocate necessary resources. 
• Identify and manage risks, escalations, and communicate with stakeholders.
• Manage project resources and timelines effectively. 
• Ensure project quality, engagement, and adherence to schedule. 
• Resolve conflicts and prioritize project needs. 
• Share best practices and industry knowledge with clients and colleagues. 
• Demonstrate strong knowledge of financial accounting processes, Order to cash, Procure to Pay, Sales and Distribution. 

Mandatory Qualifications

• Experience with ERP & eCommerce applications (NetSuite, Salesforce, Microsoft Dynamics, etc.). 
• Previous experience working with SMBs in retail, wholesale distribution, and general business. 
• Knowledge of DevOps, Agile, Lean Technologies, and SaaS deployments.
• Strong communication, negotiation, and relationship-building skills. 
• Proven project management experience, including handling escalations. 
• IT project management and software development experience.
• In-depth knowledge of ERP, CRM, and supply chain processes. 
• A bachelor’s degree in finance, information technology, or related field. 
• At least five years of experience managing US customers from offshore. 
• Must be ready to work in US EST time zone.
• Candidates local to Hyderabad preferred.