NetScore Field Service and Maintenance for NetSuite

Are you still managing field service tasks manually or with spreadsheets?

Do you struggle with tracking technician performance or service history?

NetScore Field Service and Maintenance for NetSuite

Are you still managing field service tasks manually or with spreadsheets?

Streamline Your Field Operations and Maintenance Schedules

NetScore Field Service & Maintenance, built natively on the NetSuite platform, empowers equipment service businesses with a fully integrated solution for managing service operations from end to end. Whether you’re scheduling routine maintenance, tracking service orders, or managing parts inventory, NetScore extends your ERP with seamless, real-time capabilities.

From creating quotes and service orders to receiving equipment, generating invoices, and tracking technician performance, NetScore Field Service simplifies every step of your service workflow—boosting efficiency, reducing downtime, and ensuring your equipment stays rental-ready.

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Features

Track and Charge for Spare Parts used and Technician Time: Spare parts and labor can be set to be charged individually to customer or can be used as inhouse maintenance repairs on the same work order.

Streamline Process for Service Order Creation to Complete: Service order will be created and then you can generate the Quotes, Assigning Technician, completion of work order, invoices are created automatically which are set to be charged to the customer on work order.

Scheduled Preventative Maintenance: Each asset can be scheduled for preventative maintenance. Automated work orders with spares and inventory are created and assigned to supervisor of the asset.

One Solution for Labor and Inventory: Inventory for spare parts and technician hours will be displayed in real time for efficient utilization of resources.

Analytics and Reporting: Get insights into Spare Parts Consumption, technician performance, service costs, Invoices, equipment downtime, and more.

Benefits

Service Manager

Improves the operational efficiency by tracking real time of work orders by technician, inventory, and automation of the invoicing which will reduce the manual errors.
Enhance the Asset Maintenance by automated Preventive maintenance and scheduled maintenance, asset history, which will give information technician.
Provides Real-time parts tracking and auto-replenishment prevent stockouts or overstocking and Increases profitability by managing service parts as a revenue stream.

Technician

Technicians can easily view and accept work orders directly from the mobile application and update the work order in real time which will reducing the need for manual paperwork.
Technicians can check parts availability and inventory levels, request parts, and track part usage directly from the mobile application, ensuring they have what they need for repairs. With an accurate inventory system, technicians can minimize unnecessary trips to the warehouse or office, saving time.
Technicians can fill out maintenance checklists, complete forms, and even get customer signatures on-site, eliminating the need for paper-based documentation. Work orders are Synced with ERP in real time.

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Spend less time coordinating, more time delivering great service

This Rental + Field Services bundle helps you schedule service jobs, track work, and manage rental contracts together — saving time, labor, and errors.

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What Our Customers Are Saying

2

The Delivery Routing app has made our deliveries faster, cleaner, and way more efficient. No more paper clutter—and everything’s right in NetSuite. Couldn’t be happier with it!"