Candidate profile

• Strong B2B technology or SaaS writing background, with experience creating content for US and/or Canadian audiences.
• A portfolio covering both long-form and short-form content.
• Excellent research, writing, and editing skills.
• An understanding of SEO, search intent, and the B2B buyer journey.
• Local Candidates are preferable. 

Content scope

• Blogs, articles, and thought leadership
• Case studies, whitepapers, and eBooks
• Website copy, landing pages, and product messaging
• Email campaigns, newsletters, and social media content

Key Responsibilities

• Translate complex technical information into clear business value.
• Collaborate with marketing, product, sales, and subject-matter experts.
• Ensure accuracy and a consistent brand voice.
• Manage multiple assignments and deadlines independently.

Experience with ERP, AI, cloud, or enterprise applications, along with content performance analysis, would be an advantage.

Experience: 0-3 Years

Location: Hyderabad

We are looking for a proactive and customer-focused Customer Support Executive to ensure client satisfaction, retention, and growth.

Key Responsibilities

• Knowledge of MS Excel with good presentation skills.
• Ability to effectively interact with clients and participate in client meetings.
• Serve as the primary contact for client issues and escalate as needed.
• Build and maintain strong customer relationships.
• Assist new customers with onboarding, training, and support.
• Gain expertise in company products to address customer needs.
• Gather customer feedback to drive product improvements.
• Analyze customer data to identify trends and potential concerns.

Preferred Candidate

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Customer-centric approach with a positive attitude.
• Bachelor’s or master’s degree.

Key Responsibilities

• Develop and maintain applications using open-source frameworks: Hibernate, Spring JDBC.
• Apply design patterns: MVC, Gangs of Four.
• Implement OAuth 2.0 Application Security (preferred).

Mandatory Qualifications

• 5-8 years of hands-on Java development experience.
• Proven experience in at least three full application development life cycles.
• Expertise in Spring Boot (minimum 5 years).
• Microservices architecture and Kafka experience (minimum 3 years).
• Database experience with MySQL and PostgreSQL
• Deep understanding of JDK 8 features (e.g., Executor Service, Java Streams).
• Knowledge of payment gateway and hardware device integrations (printers, cash drawers, scanners).

Desired Skills

• Proficiency in Mobile/Web application development.
• Experience in POS systems.
• Familiarity with DevOps tools: Kubernetes, Docker, Jenkins.
• Understanding of web containers: Glassfish, Jetty, Tomcat.

Key Responsibilities

• Define and document project scope, deliverables, and milestones. 
• Track project progress and allocate necessary resources. 
• Identify and manage risks, escalations, and communicate with stakeholders.
• Manage project resources and timelines effectively. 
• Ensure project quality, engagement, and adherence to schedule. 
• Resolve conflicts and prioritize project needs. 
• Share best practices and industry knowledge with clients and colleagues. 
• Demonstrate strong knowledge of financial accounting processes, Order to cash, Procure to Pay, Sales and Distribution. 

Mandatory Qualifications

• Experience with ERP & eCommerce applications (NetSuite, Salesforce, Microsoft Dynamics, etc.). 
• Previous experience working with SMBs in retail, wholesale distribution, and general business. 
• Knowledge of DevOps, Agile, Lean Technologies, and SaaS deployments.
• Strong communication, negotiation, and relationship-building skills. 
• Proven project management experience, including handling escalations. 
• IT project management and software development experience.
• In-depth knowledge of ERP, CRM, and supply chain processes. 
• A bachelor’s degree in finance, information technology, or related field. 
• At least five years of experience managing US customers from offshore. 
• Must be ready to work in US EST time zone.
• Candidates local to Hyderabad preferred. 

Experience: 6-10 Years

Location: Hyderabad

We are currently looking for a Senior Inside Sales Executive with a strong background in selling cloud ERP/SaaS solutions, a proven track record of sales success and proficiency with CRM tools.

Key Responsibilities

• Achieve company objectives by planning, setting sales goals, analyzing performance data, and making forecasts.
• Should be to do both hunting and farming to generate new business.
• Meet or exceed sales quotas.
• Research customer needs (NetSuite and others) and align solutions to address them.
• Generate leads and establish long-lasting client relationships.
• Work with the marketing team in running campaigns
• Hire, train, motivate, and advise a team of sales representatives.

Mandatory Qualifications

• Five or more years of experience managing sales in a growing software company.
• Strong sales background with a proven track record of meeting or exceeding sales quotas.
• Experience working with SMB customers in the Retail, Wholesale Distribution verticals
• Atleast five years of experience selling cloud ERP add-on solutions in North America/APAC regions (e.g., NetSuite, Sage, Infor, Epicor, MS Dynamics).
• Proficiency in CRM software.
• Should be able to work in US EST timezone.
• Bachelor’s degree in Business or a related field.
• Candidates local to Hyderabad preferred

Desired Skills

• Excellent communication, interpersonal, and organizational skills.
• Strong problem-solving, negotiation, and relationship-building skills.
• Time management and the ability to work independently and as part of a team.

Key Responsibilities

• Define and document project scope, deliverables, and milestones.
• Track project progress and allocate necessary resources.
• Identify and manage risks, escalations, and communicate with stakeholders. 
• Manage project resources and timelines effectively. 
• Ensure project quality, engagement, and adherence to schedule. 
• Resolve conflicts and prioritize project needs. 
• Share best practices and industry knowledge with clients and colleagues. 
• Demonstrate strong knowledge of financial accounting processes, Order to cash, Procure to Pay, Sales and Distribution.

Mandatory Qualifications

• Experience with ERP & eCommerce applications (NetSuite, Salesforce, Microsoft Dynamics, etc.). 
• Previous experience working with SMBs in retail, wholesale distribution, and general business. 
• Knowledge of DevOps, Agile, Lean Technologies, and SaaS deployments. 
• Strong communication, negotiation, and relationship-building skills. 
• Proven project management experience, including handling escalations. 
• IT project management and software development experience. 
• In-depth knowledge of ERP, CRM, and supply chain processes. 
• A bachelor’s degree in finance, information technology, or related field. 
• At least three years of experience managing US customers from offshore. 
• Must be ready to work in US EST time zone. 
• Candidates local to Hyderabad preferred. 
• Minimum 2 years of experience in ERP product or services projects, or with clients in the retail or wholesale distribution sector is preferable. 

Key Responsibilities

• Design, develop, and maintain Test Automation Frameworks.
• Establish and document Automation Standards and Processes.

Mandatory Qualifications

• 5+ years of experience in Mobile Automation QA.
• Expertise in Selenium and Appium (for both Android and iOS).
• Proficiency with frameworks such as TestNG and BDD tools like Cucumber.
• Experience in API automation testing and Performance Testing using JMeter.
• Familiarity with tools such as LambdaTest, SauceLabs, or BrowserStack.

Desired Skills

• Hands-on experience with Git branching strategies.
• Proficiency in Java and JavaScript for scripting and test development.
• Strong knowledge of UI functionality testing.
• Knowledge of retail and wholesale distribution verticals.
• Experience working with SMB clients.

Key Responsibilities

• Design and integrate AI/ML models (including Agentic AI and GenAI) into existing product workflows
• Architect scalable, secure AI-powered full-stack solutions (frontend, backend, cloud)
• Optimize AI model performance, observability, and scalability in production.
• Establish AI/ML best practices and architectural standards
• Lead cross-functional teams to align AI solutions with business needs
• Drive adoption of AI tools/frameworks (e.g., TensorFlow, PyTorch, LangChain)
• Mentor teams on AI engineering and system design

Required skills and qualifications

• 4-7 years of software engineering experience; minimum 4 years of hands-on AI/ML Development
• Expertise in AI/ML frameworks TensorFlow/PyTorch , Langchain, or similar
• Experience with AI deployment tools like Docker/Kubernetes, ML pipelines
• Deep understanding of system design, API architecture, scalability and performance optimization

Desired Skills

• Experience with autonomous agents, LLM fine-tuning, or RAG architecture