Experience: 1-3 Years

Location: Hyderabad

We are looking for a proactive and customer-focused Customer Support Executive to ensure client satisfaction, retention, and growth.

Key Responsibilities

• Handle outbound calls and customer inquiries with effective solutions.
• Serve as the primary contact for client issues and escalate as needed.
• Build and maintain strong customer relationships.
• Assist new customers with onboarding, training, and support.
• Gain expertise in company products to address customer needs.
• Gather customer feedback to drive product improvements.
• Analyze customer data to identify trends and potential concerns.

Preferred Candidate

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Customer-centric approach with a positive attitude.
• Bachelor’s or master’s degree.